![]() It can be as simple as just listening to customers and responding to their complaints and concerns in a fair and helpful manner. It doesn’t have to be a case of someone going above and beyond either. It can make existing customers feel appreciated, and then by word of mouth, they’ll likely tell friends and family members who will also choose to bet with the same bookmaker. Good customer service though can make a world of difference. Not just that, but bad customer service also means if something occurs, like a match is cancelled due to a COVID outbreak, or a bizarre scenario happening at a sporting event that couldn’t be predicted happens, then they’ll state you haven’t won and that’s the end of that, and you might feel like they’ve robbed you. As a result, people with outstanding bets or credit in their account could lose out on big winnings, or get their money back. Good or bad customer service can make or break a bookmaker, and their customers.īad customer service will lead to a bookmaker losing customers, losing customers lowers revenue, and if it ends up paying more out in wins than losses, they could go bankrupt. Nothing is more important though than customer service. Price matching competitors or even bettering them when they’re notified. In that case, the next best way of looking for the best odds is to see if an event is sponsored, if this is the case, that bookmaker may promise the best odds on that event. As you won’t make incredible amounts from small bets. To make that work long-term though, you need a lot of money. You place different amounts of money on each, so no matter what, every single outcome will put you in profit. Some people use these sites for things such as Armitage betting, which is when you use multiple bookmakers, sometimes taking advantage of offers to cover all outcomes of an event. ![]() With so many bookmakers out there, and all offering different odds on numerous events, it can be difficult to pin down the one that is right for you.īut as above with the bonuses, there will be sites out there that list the top odds on major events and how good they are compared to their competitors. So it can pay to take a break from gambling too, or using multiple sites and switching between them if you’re going to continue to place bets.Īs well as offers of free credit, another way to pick your preferred bookmaker is by choosing one that offers the best odds. You may also find some bookmakers if you bet with them and leave it a while, will tempt you back with free bets or free credit for slot games as well. These can range from offering guaranteed payouts if your team takes a certain lead, offering extra places if you bet each way on horse racing, or returning your stake as a free bet if you lose following certain circumstances. Meaning you’ll likely never get free money from it.ĭon’t worry, plenty of sites also have offers for existing customers. And what is worse, is that if you win anything from them, they use this for payment first before using the bonus funds. However, there are some bookmakers who will ask you to wager the bonus in excess of 600% before they will pay out. Some may not be bad, they may just ask that if you get something free, you wager the entire value first, with any winnings after that completely yours. You can easily find what sites offer what bonuses too at places like GTBets Review, saving you time from having to bounce from site to site yourself to find them all.īe careful though, because many of these bonuses can come with catches. Another is that inviting a friend to join the same bookmaker as you could also reward both parties with similar bonuses. These are the most common bonuses you see. It may be the case that you get free bets, free spins on slot machines, or a match in credit deposited. That’s because people love a good deal when they see one. Whilst it isn’t the most important criteria to consider, a new customer offer is one tactic that is used to draw in fresh faces. There are actually a few different criteria customers consider when looking for one, and we’ll try to help identify what they are below: So what is important when choosing a bookmaker? There is no family tradition to follow, you’re unlikely to have a local one you support, and they don’t win leagues and titles that draw new customers in. Picking a bookmaker isn’t like picking a sports team to support. Now more than ever, the people who help customers place bets on their favorite events need to up their customer service. As live professional sports begin to open up again around the globe, so do the bookmakers.
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